Thinking of a recent or current difficult experience in your practice, identify: 1. The feedback mechanisms through which you can gain...

Take another look at the list of feedback channels that are listed under the subsection Using Mirrors to Improve Leadership and...

1. Imagine that you have a talking magic mirror like the one in the fairy tale. You: “Mirror, mirror, on the wall, who is the best boss...

1. When was the last time that the staff of your practice came together to interact in a business or social setting? 2. What are some of...

1. Take a few minutes to think about your boss’s (or your partner’s) style. Are they open to feedback when making decisions, or do they...

1. List the values that are central to the practice culture you want to cultivate. Who else should contribute to this list? (Partners?...

1. How do you currently elicit patient feedback? 2. Which of the following steps could help your practice get direct patient feedback?...