Paul VanchiereDec 21, 20181 min readChapter 1: The Staff Mirror- Understanding People and SituationsThinking of a recent or current difficult experience in your practice, identify: 1. The feedback mechanisms through which you can gain...
Paul VanchiereDec 20, 20181 min readChapter 2: Mirror, Mirror, On the Wall- What We Can Learn When We Know Where to LookTake another look at the list of feedback channels that are listed under the subsection Using Mirrors to Improve Leadership and...
Paul VanchiereDec 19, 20181 min readChapter 3: The Individual Mirror- Understanding Yourself1. Imagine that you have a talking magic mirror like the one in the fairy tale. You: “Mirror, mirror, on the wall, who is the best boss...
Paul VanchiereDec 18, 20181 min readChapter 4: The Staff Mirror- Understanding Your Team1. When was the last time that the staff of your practice came together to interact in a business or social setting? 2. What are some of...
Paul VanchiereDec 16, 20181 min readChapter 5: The Boss Mirror1. Take a few minutes to think about your boss’s (or your partner’s) style. Are they open to feedback when making decisions, or do they...
Paul VanchiereDec 12, 20181 min readChapter 6: The Practice Mirror1. List the values that are central to the practice culture you want to cultivate. Who else should contribute to this list? (Partners?...
Paul VanchiereDec 10, 20181 min readChapter 7: The Patient’s Experience as a Mirror for Your Practice1. How do you currently elicit patient feedback? 2. Which of the following steps could help your practice get direct patient feedback?...